Terms and Conditions
1. Bookings & Payment
All bookings must be made via our website in advance.
Full payment is required at the time of booking to secure your child’s place.
2. Cancellations & Refunds
Cancellations made more than 14 days before the course start date may be refunded if an alternative class can not be found.
Cancellations made within 14 days of the course start date are non-refundable, however, we will always try to accommodate a rescheduled class.
In the rare event that Jump Start Maths has to cancel a class (e.g. due to staff illness), a refund or rescheduled class will be offered.
3. Illness & Missed Classes
Please do not attend if your child is unwell.
We cannot offer refunds for individual missed classes due to illness or other reasons.
We will always try to accommodate a rescheduled class for a class missed due to illness, where possible.
Please allow 48 hours to pass after sickness or diarrhoea before attending a session, in line with public health guidance.
4. Parent/Guardian Responsibilities
A parent or guardian must remain on site for the duration of each session and is responsible for their child at all times.
Please ensure your child wears suitable clothing for active indoor play and brings a drink.
Snacks should not be eaten while moving around to avoid the risk of choking.
Please supervise children closely at all times and ensure safe behaviour, such as:
Wearing appropriate footwear to avoid slips
Avoiding climbing on furniture
Watching children when handling small objects
5. Photography & Marketing
We may take photographs or videos during Jump Start Maths classes for use in marketing and promotional materials, including our website, social media, printed flyers, and newsletters.
On occasion, a trusted third-party photographer or videographer may capture these images on our behalf. They will be fully briefed on safeguarding and data protection requirements.
We only use images where specific consent has been given.
If consent is not given, we will take steps to ensure your child is not photographed or included in shared media.
Please only take photos or videos of your own child. Do not share images of other children online unless permission has been given by their parent/guardian.
6. Safety & Behaviour
All sessions are led by experienced and DBS-checked staff.
Jump Start Maths reserves the right to refuse participation or request the removal of a child whose behaviour is persistently disruptive or unsafe.
7. Data Protection (GDPR)
We collect and securely store personal data (name, contact details, child's age, etc.) via our website booking forms.
This data is only used to manage bookings and communicate about classes. It is not shared with third parties.
You can request to view, edit, or delete your data at any time by contacting us at jumpstartmaths123@gmail.com.
8. Copyright & Intellectual Property
All Jump Start Maths session plans, teaching materials, activities, logos, branding, and promotional content are the intellectual property of Jump Start Maths.
These materials are provided solely for use during our classes and must not be copied, shared, reproduced, or used elsewhere without prior written permission.
This includes (but is not limited to) printed handouts, lesson content, class formats, games, songs, and digital resources created by Jump Start Maths.
Any unauthorised use or reproduction of our materials or brand may result in legal action.
9. Contact
For any questions, changes to your booking, or issues, please contact us:
📧 jumpstartmaths123@gmail.com